Activated Insights+ CareSmartz360
A partnership for agencies to seamlessly incorporate feedback, deliver effective care and improve client satisfaction.
Unlock a data-driven approach to happier clients, better-equipped caregivers, and a stellar home care reputation.
Transform care experiences as CareSmartz360 & Activated Insights work together to give agencies real-time insights.
Benefits for agencies
Automated data sync
- All client, admin, and caregiver data is automatically synced from our platform into Activated Insights in a single click.
Get targeted insights
- Client or caregiver feedback is captured within CareSmartz360, with follow-up questions and optional custom options for granular insights.
Capture more feedback
- As CareSmartz360 auto-populates Activated Insights surveys, clients and caregivers can easily give feedback, increasing participation.
Structure relevant training
- Analyze data on caregiver performance and client feedback. Accordingly, tailor caregiver training to address specific client needs.
All-In-One Home Care Software Powered with AI
CareSmartz360 is an all-in-one home care management and Electronic Visit Verification solution for agencies of all sizes. Whether you’re an independent or a facility staffing agency, or a home care franchisor, our advanced software empowers you to manage business operations end-to-end.
With robust data security, seamless migration, award-winning support, and integrations with leading industry partners, CareSmartz360 ensures a smooth home care experience.
FAQs
What is the key benefit due to the integration?
The integration allows agencies to import client satisfaction survey data, benchmarking insights, and other relevant metrics directly into CareSmartz360. So, agencies can access feedback and performance data within their existing workflow, without the need for manual data entry or switching between multiple systems.
What kind of feedback will be collected?
Activated Insights surveys cover five key areas of client and caregiver experience. Agencies can also use customizable questions to gather relevant feedback.
Is any additional setup required to reap the benefits of the integration?
The integration is designed for ease of use, and so requires no configuration on your end.
Can agencies customize the integration to suit their specific needs?
Yes, the integration can be customized to align with the specific needs of every agency. Choose which metrics to prioritize and set up automated reporting and alerts to fit the integration seamlessly into your existing workflow.
How does the integration improve caregiver management?
By integrating Activated Insights with CareSmartz360, agencies can identify areas for improvement in caregiver performance based on client feedback and satisfaction scores. Based on these scores, agencies can provide targeted training, support, and recognition to caregivers, leading to better care quality and outcomes.
Where can I learn more about the integration?
For detailed information or any questions, feel free to contact us or Activated Insights directly. Our support teams will provide further clarification on the integration’s functionalities and benefits.
Contact Us
Learn more about Activated Insights
info@homecarepulse.com
1 (877) 307-8573
How do I contact caresmartz360 with questions regarding this partnership?
To learn more about caresmartz360 visit their website
